Location: Stratford-upon-Avon CV37 6PT, United Kingdom
Job Type: Part-time (6-Hour Contract)
Position: Retail Sales Assistant (Keyholder)
About the Role
A fantastic opportunity is available for a Retail Sales Assistant (Keyholder) to join a friendly retail team in Stratford-upon-Avon. This role is perfect for enthusiastic, customer-focused individuals who enjoy helping people and creating a welcoming shopping experience.
As a Retail Sales Assistant, you will assist customers, maintain store standards, replenish stock, operate tills, and support the smooth day-to-day running of the store. Eligible team members aged 18 and over may also have the opportunity to become a Keyholder with additional responsibilities and enhanced pay.
Key Responsibilities
- Welcome customers and provide excellent customer service
- Help shoppers find products and offer recommendations
- Operate tills and process payments accurately
- Replenish shelves and organise merchandise displays
- Keep the store clean, safe, and well-presented
- Receive deliveries and organise stockrooms
- Support promotional displays and store campaigns
- Follow company policies and health & safety procedures
- Work with colleagues to achieve store targets
Keyholder Duties (Where Applicable)
- Open and close the store securely
- Complete cash handling and end-of-day procedures
- Assist with store security and daily operations
- Support the management team when required
Benefits
- 25% employee discount plus special discount days
- Company pension scheme
- Employee Assistance Programme
- Cycle to Work scheme
- Generous annual leave entitlement
- Career development and training opportunities
- Early wage access (where available)
- Healthcare support and additional employee benefits
Requirements
- Excellent customer service and communication skills
- Friendly, positive, and reliable attitude
- Ability to work as part of a team
- Comfortable working in a busy retail environment
- Basic cash handling and till experience is an advantage
- Previous retail, hospitality, or customer service experience is preferred
- Physically able to lift and move stock when required
- Flexible to work different shifts