Job Overview
A practice is seeking a motivated and reliable Medical Receptionist to join its friendly and supportive team in Runcorn. This is a part-time, fixed-term contract for 6 months, offering 25 hours per week at a rate of £12.71 per hour.
The position is based at 53 High Street, Runcorn, WA7 1AB and is a busy, front-facing role involving regular communication with patients, clinicians, and external organisations. The successful candidate will provide a welcoming, compassionate, and professional service while helping the practice operate efficiently on a day-to-day basis.
Working Hours
The role is carried out on a rota basis between 7:00am and 6:30pm, with shifts usually lasting around 5 hours. The position requires someone who can work confidently in a fast-paced environment and manage different responsibilities throughout the working day.
Key Responsibilities
As a Medical Receptionist, you will be an important point of contact for patients and the wider practice team. Your responsibilities will include communicating with patients, clinicians, and external organisations both face-to-face and by telephone.
You will book and manage patient appointments while responding to a wide range of enquiries. The role also involves processing prescription requests according to the practice’s procedures.
Administrative duties will include opening, sorting, and distributing incoming post, managing deliveries, and accurately scanning, copying, and filing patient documentation.
Where required, you will receive and process patient payments. You will also act as a central communication point by taking messages and ensuring that the necessary actions are completed.
The role includes providing general administrative assistance to clinicians and colleagues. Throughout your work, you will be expected to support patients with sensitivity, professionalism, and confidentiality.
Skills and Personal Qualities
The practice is looking for someone with excellent communication and interpersonal skills who can interact professionally with patients and colleagues.
Strong organisational abilities are important, particularly the ability to multi-task, prioritise workloads, and maintain accuracy. Attention to detail is essential when handling records and patient documentation.
A good customer service approach and a patient-focused attitude are also required. You should be able to remain calm and effective when working under pressure and be adaptable when supporting the wider practice team.
Confidentiality is an important part of the position, so applicants should understand the importance of handling patient information appropriately and working according to ethical standards.
Job Details
- Job Title: Medical Receptionist
- Pay: £12.71 per hour
- Job Type: Part-time, Fixed-term Contract
- Contract Length: 6 months
- Hours: 25 hours per week
- Working Pattern: Rota, between 7:00am and 6:30pm
- Typical Shift: 5 hours
- Location: 53 High Street, Runcorn WA7 1AB
- Work Location: In person
How to Apply
Candidates interested in this part-time Medical Receptionist opportunity should apply through the available job posting and follow the application instructions provided.